Hi, just received an email that i am now able to withdraw my money. But im having a problem. The money is in Philippine peso and when i try to transfer/withdraw the only balance shows is my USD balance(main currency). It also doesnt allow me to change currency.
Thanks for reaching out! I'm sorry to hear you're running into some issues transferring your funds. In these kinds of situations, you may need to request some assistance from our Customer Support over the phone. They'll be able to see what options you will have with currency conversions and transferring funds.
Good luck!
- Jon K
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