Withdraw to my bank account

daviddd99
Contributor
Contributor

Hello. When i try to withdraw money i always have some kind of error("We're sorry. We're not able to process your request right now. Please try again later."). I have contact to PayPal via mail, so they told me to clean cache and cookies, and try to withdraw after 24 hours. So i have done all the steps they told me. I have tried to withdraw money again. And? That error again and again. Can you tell me why i have that problem and how can i resolve it? Thanks!

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PayPal_Cristina
Moderator
Moderator

Hi @daviddd99,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. To provide one of the safest online payment methods we review every payment before it's approved. Occasionally, we may block the use of a particular card, a bank account or your balance if there may be a higher-than-normal level of risk associated with the transaction. This is similar to the way your bank or credit card issuer approves transactions. Here are some things that you can do that may help. Please ensure that you are making your payment from your country of residence. If possible attempt to complete the payment from your home computer or the computer you most frequently use to access your PayPal account. If you have an unconfirmed card or a bank account registered on your PayPal account, please make sure to confirm them.

 

I hope this helps.

 

Cristina

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