Why is my money on hold for so long?

[Chaki1]

Sold sneakers online and it says

"You have successfully updated order information. You’ll get your money within 7 days of verification."

But it has been way longer than 7 days already, buyer said that he has received the package and i also submitted the tracking code,what is taking so long?

[ernajuma]

Me to

[kernowlass]

@ernajuma 

https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297