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Why is PayPal is taking so long in answering messages?

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Contributor

Why is PayPal is taking so long in answering messages?

I have had several issues and PayPal has taken a long time answering my messages. They advertise 24 hrs, but it has taken them several days. I have sent several messages and they haven't even answered the 1st one.

 

I have called to the phone number they provide and it sends me somewhere else.

 

I need urgent help with the issue I am not able to transfer my PayPal funds to my own debit card. I have done that several times. Do not know why PayPal is not allowing it now. Plus, I made several purchases in Groupon and PayPal didn't allowed the payments.