Why do I need to enter a credit card when my bank account has sufficient funds?

[Owen-Begley]

Hello all, I'm trying to buy parts for a computer on Newegg using my PayPal account. But I'm being denied because I don't have a credit card linked to my account, even though the bank account I used the previous two times was perfectly fine. Does anybody know a way to fix this? Thanks. -O

[PayPal_Martina]

Hi @Owen-Begley,

Thank you for your post and welcome to the Community Forum!

In general, our system reviews every payment before it's completed and sometimes, for security reasons, a payment method may be made unavailable. Unfortunately, we would not be able to manually change the security settings. However, you can try clearing your cache and cookies, deleting your browser history and waiting for 48 hours without accessing your account to let the system reset. This may help you solve the issue!

I hope this helps.

Martina