When sending money, asked to confirm myself but cannot use my phone number.

ZachV19
Contributor
Contributor

So today, I was trying to buy some steam keys but when I tried to send money, it wanted me to confirm it was me (was on a vpn). Strange part is, even though my phone number is verified, it forced me to still add a phone. Problem was, when I tried to readd my phone, it resulted in an error, therefore not allowing me to send money.

 

TL;DR I can't verify my payment since can't add a phone.

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4 REPLIES 4

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@ZachV19

 

The VPN is the issue. Disable it when paying with PayPal. Disable VPN. Clear out browser cache, cookies, history and restart your device. Then try payment again.


Kudos & Solved are greatly appreciated. 🙂
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ZachV19
Contributor
Contributor

Thanks for your reply sharpiemaker! Sadly, it did not work and I still cannot verify/send money to the seller via F&F. Will try again on another device.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@ZachV19

 

I should warn you not to send payment as Friends and Family for digital goods such as game keys, game accounts, skins, gift cards, etc as it could be a scam. There is no purchase protection for friends and family payments. 


Kudos & Solved are greatly appreciated. 🙂
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ZachV19
Contributor
Contributor

I originally tried to pay with G&S, and it had the same result sadly. Thus why I tried F&F since I thought it might have less complications. Grateful for the warning though.

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