When adding bank confirmation, getting redirected to previous screen?

shortcakecat
New Community Member

Every time I enter the confirmation text it redirects to this:previous screen.png

I've been on the phone with customer support twice in the past two weeks and I'm super frustrated because I've never had this much trouble with PayPal before.

I really hate talking on the phone with people as it gives me tons of anxiety, but I'll do it if I really have to. Additionally the person I talked to said they no longer manually add bank accounts and cards for security reasons. Any help anyone can give me is much appreciated!

Also: I've checked and my bank isn't added. 

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@shortcakecat

 

Try clearing your browser cache and PayPal cookies and restart device or use a different device.


Kudos & Solved are greatly appreciated. 🙂
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mcclewis
Member
Member

I am having a similar issue. I am trying to update my account with a new bank account. Nada. 

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Ikiring
Contributor
Contributor
My freind in corotia sent me money but it shows received but l csnt find my money and l had not finished editing my account details
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