WHY IS MY MONEY MY FAMILY SENT ME BEING HELD? IM NOT A SELLER MY FAMILY SENT IT AND GOT CHARGED

Roncaldcasillas
Contributor
Contributor
I WANT TO KNOW WHY MY MONEY THAT MY FAMILY SENT ME BEING HELD?? IT SAY IM A SELLER! IM NOT A SELLER SO NOW MY MONEY IS ON HOLD FOR 21 DAYS . how do I drop the staying I’m a seller? It sort my family $$ to send it . But now it’s saying it’s on hold . Plz help 🤔🤔🤔🤔
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Roncaldcasillas 

 

Chillax.

 

1. Not all PayPal accounts in all countries can send friends and family payments so goods and services payment has to be sent.

2. Sender could have sent goods and services payment in error.

3. There are certain conditions where friends and family payments are not free and sender can choose who pays the fees.

4. Sellers/recipients have to add tracking or update order status first to get money sooner:

 

 - Click Activity at the top of the page.

 - Find and click the original payment for the item.

 - Click Add Tracking Info.

 - Select an order status.

 

Then ask buyers/senders to “confirm receipt” and release funds:

(may not be available in all countries)

 

 - Click Activity at the top of the page.

 - Find and click the original payment for the item.

 - Click Confirm Receipt.

 - Click Yes to confirm that you received the order.

 

***Not all purchases require receipt confirmation.

 

 


Kudos & Solved are greatly appreciated. 🙂
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