WHY IS MY MONEY MY FAMILY SENT ME BEING HELD? IM NOT A SELLER MY FAMILY SENT IT AND GOT CHARGED
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Chillax.
1. Not all PayPal accounts in all countries can send friends and family payments so goods and services payment has to be sent.
2. Sender could have sent goods and services payment in error.
3. There are certain conditions where friends and family payments are not free and sender can choose who pays the fees.
4. Sellers/recipients have to add tracking or update order status first to get money sooner:
- Click Activity at the top of the page.
- Find and click the original payment for the item.
- Click Add Tracking Info.
- Select an order status.
Then ask buyers/senders to “confirm receipt” and release funds:
(may not be available in all countries)
- Click Activity at the top of the page.
- Find and click the original payment for the item.
- Click Confirm Receipt.
- Click Yes to confirm that you received the order.
***Not all purchases require receipt confirmation.
Kudos & Solved are greatly appreciated. 🙂
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