WHAT THE HECK IS GOING ON??

Seachelle1967
Contributor
Contributor
Why in the hell can we not get anyone to answer the phone at pay pal for problems this is supposed to be a very big company and I can not get anybody to answer the phone for 2 problems this is a shame on PayPal shame on you guys that no one can call me back when I have a problem this is absolutely ridiculous have a nice day
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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Seachelle1967 

 

Coronavirus and limited staff so response is taking longer. Have you used live chat? Or even sent a message? Or even social media to contact?

 

Please visit this page:

https://www.paypal.com/smarthelp/home

 

Click MESSAGE CENTER or click LOG IN to access your message center or for live chat where available.

 

Or try Social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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Lauren1712
New Community Member
Yes and the message reply response times are over 12 hrs !
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Lauren1712 

 

If you don't want to ask on here then allow a week for paypal to reply to you.


Advice is voluntary.
Kudos / Solution appreciated.
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