Visa card not adding to my Paypal account

JadenTu
Contributor
Contributor

So I had a paypal account in the past, then I deleted it. I've recently created back a paypal account with the same email address. I've been trying to add my Visa card and it's saying 

it can't add my card because it is on another account.

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1 REPLY 1

PayPal_Intars
Moderator
Moderator

Hi @JadenTu,

Welcome to the community forum and thanks for posting.

I am sorry to hear about the experience that you have had when trying to add your Visa card. If you've reviewed the troubleshooting steps available here https://www.paypal.com/smarthelp/article/faq1680 but an issue persists, I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to assist.

-Intars

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