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Visa/Debit card not accepted

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Contributor

Visa/Debit card not accepted

Hey there,

 

I was hoping this would be a very simple Google Search for the answer, but no such luck. I am trying to link a Debit Visa card to my account as a CREDIT card, as it is fully capable of functioning as a VISA. For some reason the system refuses to accept my card as valid, although I have used it as a VISA card in countless other instances to make purchases online. I'm not sure what the issue might be. To eliminate some possibilities, I have already:

 

  • Contacted my bank and verified all contact information is correct.
  • Verified and quadruple-checked all numbers on the card.
  • Verified there is an available balance on the card.

Does PayPal just not like these types of cards? Just about every bank in Canada offers them as a standard for their customers, so I find it hard to believe that a major company like PayPal would not accommodate for this type of setup (I know it's popular in the US as well). Looking to get this resolved ASAP as this is a timely purchase that can not wait the two days to be set up as a BANK ACCOUNT.

4 REPLIES 4
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New Community Member

Re: Visa/Debit card not accepted

Did you ever get a resolution to this issue? Wondering as well
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Contributor

Re: Visa/Debit card not accepted

I unfortunately never received a resolution to this issue!

I had to go with a Bank Account setup and wait 4 days for all the verification to complete. By this point it would have been far too late for my purchase, and I was forced to use my spouses' standard Visa card to make it in time. Since this issue was reported, I have seen a few other threads about this exact problem, and no resolutions have been offered. 

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Advisor

Re: Visa/Debit card not accepted

who issued this card?

Paypal does not do business with cyber presence only bank.

you can only link a valid card 3 times in the past. 

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Contributor

Re: Visa/Debit card not accepted

Issued by CIBC, a top-tier bank. Also card has never been linked before. Thank you for offering suggestions though.