Verification for new Bank failed

Jillevanille
New Community Member

Hi, so I tried to set up my new bank account being linked to Paypal. After entering my Date of Birth and IBAN the site only said "Sorry we couldn´t confrim its you" thats it. What is the reason for that? And how do I solve the issue?

Login to Me Too
1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi Jillevanille, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., email or phone and we would be happy to advise.

 

- Siobhan

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.