Verification code

[Hugorellana98]

I’ve just introduced the wrong verification code because they actually made me a charge of 1 dollar so I thought that one was the charge for the code and then they made me another charge for 1.95 dollars so at the end they charge me 2.95 dollars and I’m not able to try again linking my debit card. What should I do !?

[PayPal_Olivia]

Hi @Hugorellana98,

I'm sorry to hear that the wrong code was used to attempt to confirm your card. The code should only be visible on the $1.95 charge. If you've entered the card multiple times and locked the card for confirmation, please contact customer service to allow a representative to look at the situation and guide you in the next steps.

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

I hope this can be resolved quickly!

Olivia