Unlinking Bank Account

kstrong
Contributor
Contributor

I have searched but have not found this issue.

 

I have a bank account that I no longer want attached to my PayPal.  I have tried over the span of a few months now to delete this account.  I click delete from my wallet, it confirms and the account is gone from my wallet.  Until you refresh the page --- then it's back listed.  I have no auto payments associated with this account, no pending transactions.  What am I doing wrong?

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @kstrong

 

Welcome to our Community Forums! I'd recommend reaching out to our Customer Support over-the-phone for this issues. They'll be able to review the error going on and possibly help remove that bank account for you. 

 

You can reach Customer Support by clicking Contact and then Call Us at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. 

 

Best Wishes,

 

 - Jon K


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