Unlink a bank account

Tarien
Contributor
Contributor

Hi There,

 

I am trying to link my new (currently using) PayPal account to my South African FNB bank account, but my bank account was already linked to another PayPal account.

I cannot for the life of me remove that PayPal account from my bank account in order to link this one up and whenever I try to call FNB about it, it becomes a blaming game with zero accountability from either side.

 

How do I remove PayPal from my bank account and how long does it take? Please, please, please can someone help me!

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1 REPLY 1

Maddie1987
Contributor
Contributor

Tarien,

 

I received the below  reply:

 

Thank you for sending your email to FNB PayPal Top-Up and Withdrawal Services.

 

Delinking a PayPal Account from your Online banking profile for purposes of linking another one or linking into a different profile or just removing it completely requires the FNB account holder to answer a few security questions telephonically before it can be actioned .Please contact us directly to speak to a consultant.

For more information with regards to the FNB PayPal Top Up and Withdraw Service please contact us directly on <removed>  to speak to a consultant

 

Have loads of airtime and patience when making this call - good luck; I'm still awaiting their reply...

 

Regards,

 

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