Unknown charge on my bank statement from Paypa[Removed. Phone #s not permitted]

J-at-Home
New Community Member

The pending charge is from PayPa[Removed. Phone #s not permitted]  It does NOT yet show up on my paypal account information, just on my bank statement.  Any thoughts?

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1 REPLY 1

Avi2020
PayPal Employee
PayPal Employee

Hi @J-at-Home,

 

If you don’t recognize a payment you paid for with your bank account, check the email receipt you received from us. The email shows the seller’s name and other payment details.

 

It's possible that you've used our Guest Checkout when making a purchase and that's why you won't see this transaction in your PayPal account history (Activity) page.

 

You might want to review this FAQ:

 

There is an unknown charge on my PayPal account, what should I do?

 

Thanks,

Avi

 

 

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