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Unable to withdraw to my visa card

Contributor

Unable to withdraw to my visa card

Hi,

I've used to withdraw to my visa card, all times it was working correctly.

Now i've tried to do that, but there's no option that allows me to do it, how i can?

 

5 REPLIES 5
Moderator

Re: Unable to withdraw to my visa card

Hi MahmoudJbour, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Is your Visa card verified on your PayPal account? Do you receive an error message when trying to withdraw to your Visa Card? 

 

- Siobhan 

Contributor

Re: Unable to withdraw to my visa card

Yes it's verified, and as i mentioned i've withdraw ed my fund many times before, but the issue now, i don't have the option to withdraw the fund to my card, it only show for bank!

 

Moderator

Re: Unable to withdraw to my visa card

@MahmoudJbour

 

Thanks for confirming that! It sounds like this may be related to the currency of the funds you have in your account. If your funds are in a different currency than what your card is set up for, then you won't be able to withdraw funds to that card since you are unable to convert funds in an account registered in Isreal. You can reach out to our Customer Support to update that card's currency. 

 

I hope that helps! Have a great day,

 

 - Jon K


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Contributor

Re: Unable to withdraw to my visa card

Thanks @PayPal_JonK , but shouldn't this be resolved if i made my primary currency to be dollar $ ? I did this and still not showing up for me, should i talk to customer support after this?

 

Moderator

Re: Unable to withdraw to my visa card

Hello @MahmoudJbour

 

If you are still not showing the card as an option, I would suggest contacting our Customer Support team by phone. You can locate their contact number by clicking on 'Contact Us' at the bottom of the PayPal page. 

 

-April