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Unable to withdraw fund even after the debit card verification

New Community Member

Unable to withdraw fund even after the debit card verification

I cannot withdraw funds even though i already verified my debit card and my bank account . Whenever i want to withdraw the fund , it will say

"The amount you want to withdraw is above minimum". Any answer for this problem ?

1 REPLY
Moderator

Re: Unable to withdraw fund even after the debit card verification

Hey SapiahSuboh72,

 

Great question! Based on what you've said, it sounds like your account may have a withdrawal limit. Even if you've confirmed your bank and card, this could prevent you from withdrawing your funds. You'll have a notification at the top right under the bell icon, and you'll need to verify your information in order to resolve this limit. You can follow the prompts to complete this. I hope this information helps! Smiley Happy

 

- Ashley M


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