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Unable to transfer money to my bank account from paypal balance

SOLVED
Lhope101
Contributor

Unable to transfer money to my bank account from paypal balance

I'm trying to withdraw funds from my balance but each time I try to transfers I get an error message saying "there a problem- unable to do this transaction" how can I resolve this?

also, how can I reduce the number of holds to funds received?

1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: Unable to transfer money to my bank account from paypal balance

@Lhope101 

 

Holds.

 

https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297


Have you withdrawn funds before?
Are you withdrawing to a bank account or debit card?
What error message are you getting?
Have you verified / confirmed your bank account?
Are the funds cleared and not pending?
Are the funds in your countries currency?
Is the bank account in exactly the same name as your paypal account name?
Is any debit cards billing address the same as your paypal account address?
Have you tried another browser / cleared your history/cache?
Have you tried withdrawing to the app?



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Unable to transfer money to my bank account from paypal balance

@Lhope101 

 

Holds.

 

https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297


Have you withdrawn funds before?
Are you withdrawing to a bank account or debit card?
What error message are you getting?
Have you verified / confirmed your bank account?
Are the funds cleared and not pending?
Are the funds in your countries currency?
Is the bank account in exactly the same name as your paypal account name?
Is any debit cards billing address the same as your paypal account address?
Have you tried another browser / cleared your history/cache?
Have you tried withdrawing to the app?



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Lhope101
Contributor

Re: Unable to transfer money to my bank account from paypal balance

@kernowlass 

 

Have you withdrawn funds before? Many times
Are you withdrawing to a bank account or debit card? both Itried withdrawing to both
What error message are you getting? "there's a problem, right now, we're not able to transfer the money to your bank.
Have you verified / confirmed your bank account? yes i believe so.
Are the funds cleared and not pending? all cleared.
Are the funds in your countries currency? ye
Is the bank account in exactly the same name as your paypal account name? yes
Is any debit cards billing address the same as your paypal account address? yes
Have you tried another browser / cleared your history/cache? no but will try
Have you tried withdrawing to the app?yes I've added money to the app but since last Sunday I've been unable to withdraw from.

 

above I've answered the questions asked, i hope it helps so you can help me.

the problem is as stated only when withdrawing to my bank or card i get that error.