Unable to link debit card

Kellogs2k7
Contributor
Contributor

Ive just tried to add my debit card (had PP account for ages just unused) but it’s coming up saying my card is linked to another pp account???? Anyone else had this experience? I can’t get through on phone or live chat please help

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PayPal_Martina
Administrator
Administrator

Hi @Kellogs2k7,

 

Thank you for your post and welcome to the Community Forum!

 

Can you think of anyone such as a family member of a friend to whom you may have given your card for a purchase? If not, I would recommend trying to give us a call again. Then, one of our agents can locate the card and advise you on how to proceed further. 

 

I hope this helps.

Martina 

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PayPal_Martina
Administrator
Administrator

Hi @Kellogs2k7,

 

Thank you for your post and welcome to the Community Forum!

 

Can you think of anyone such as a family member of a friend to whom you may have given your card for a purchase? If not, I would recommend trying to give us a call again. Then, one of our agents can locate the card and advise you on how to proceed further. 

 

I hope this helps.

Martina 

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