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Unable to cash in from my paypal account to my Gcash app

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allenc2
New Community Member
Posted on
This is my first time that i cannot be able to cash in from my paypal account to Gcash app.What's happening?How can you help me?Help me please!
1 REPLY 1

Unable to cash in from my paypal account to my Gcash app

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shan06
PayPal Employee

Hi @allenc2 

Thanks for contacting PayPal community!

I'm sorry to hear that you are unable withdraw funds, try re-linking your PayPal to GCash to sign up for a new preapproved payments plan. If your app isn't updated, try updating it to the latest version. Try cashing in with a smaller amount than the amount in the failed transaction. Wait up to 24 hours before the next transaction attempt.

I hope this information was helpful!
Shantha

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