Unable to add the credit card in my account

[EvaC]

Hello,

I was unable to access my previous PayPal account for years, until PayPal closed it. Now, I was able to create a new account, however, I cannot add my credit card number to it, since, apparently, the same credit card is still connected to the previous PayPal account. I get a message saying that I have to remove this credit card number from the other PayPal account, but the other one is gone and there is no way I can access it... How can I add the same credit card to this new account? I appreciate any comments or help. Thanks!

[kernowlass]

@EvaC 

Only customer services can remove a card from a closed account.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.