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Unable to Link Bank Account

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Contributor

Unable to Link Bank Account

For several days I have tried each day to link a Chase Business checking account to my personal PayPal account but can't.  First, when I try to link the account I immediately I get this error: "We were unable to link your bank instantly.  Please enter your bank information below."

 

When I follow that direction and try to link with the alternative "2 trial deposits" method, I immediately see this error: "Sorry, we are not able to process your request.  Please try again later."

 

I was able to change my only linked bank account a few days before without a problem.  I thought maybe I couldn't have more than one bank account linked, so I deleted the newly linked account I just added and tried again the next day to link the business checking account with the same result.  Just now I've tried to add back the personal account I had deleted and I'm now getting the same errors for that.  I've looked at other posts and none of the advice seems to explain why I am having problems.  Please help.

1 ACCEPTED SOLUTION

Accepted Solutions
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Contributor

Re: Unable to Link Bank Account

Mystery solved.  It's working now.

View solution in original post

51 REPLIES 51
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Contributor

Re: Unable to Link Bank Account

The same is happening with me and I have also created the thread for the same. Whats more insane is- Paypal staff says that they will send Deposits automatically and when i click on send deposits, Paypal gives error.

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Contributor

Re: Unable to Link Bank Account

Maybe its a temporary system problem on their end?

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Contributor

Re: Unable to Link Bank Account

Mystery solved.  It's working now.

View solution in original post

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Contributor

Re: Unable to Link Bank Account

Could you please let me know what worked for you? Thank you.

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Contributor

Re: Unable to Link Bank Account

I have tried many times to link my bank account it is absolutely the right numbers but keeps coming up error
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Contributor

Re: Unable to Link Bank Account

Just as annoying is that there is no one to speak to about this problem. The chat feature is useless as all it does is refer me to links about other issues not having to do with my problem, No customer service to call as they are all staying home and no one to  answer the phones.

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Contributor

Re: Unable to Link Bank Account

What solution worked?
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Contributor

Re: Unable to Link Bank Account

I have tried the best I could to find solution but I don't get Any help
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Moderator

Re: Unable to Link Bank Account

@ LR89,

 

Welcome to the PayPal community and thank you for your post.

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.

 

-Donna