Trouble adding debit card

Robin85
Contributor
Contributor

I am trying to add a second card to my PayPal account but when i try to enter the 16 digit number and the expiration date, no numbers appear in the space provided. I can select the card type and enter the 3 digit security code. Just not the 16 digit number or expiration date.

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2 REPLIES 2

PayPal_Intars
Moderator
Moderator

Hi Robin85,
 
Welcome to the community forum and thanks for posting.

If you're experiencing an issue with adding a card to your PayPal account, you may need to clear your cache and cookies. Depending on which browser you use, this can be done under 'Options,' 'Preferences,' or 'Tools'.

Deleting your cache and cookies relates to your web browser software and not to PayPal, so you'll need to see your browser's online help section for further information.

I hope this helps,

Intars

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Robin85
Contributor
Contributor
I'm on a mobile device and seemingly unable to follow those instructions. I don't have a laptop/PC.
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