Transfers

Darkinson71
New Community Member

I was sent some $$ thru the friends and family option. I am trying to transfer it to my bank account but it's not even giving me an option to. It says my pp account is zero balance. I've never had this issue before. It shows in my summary that the $$ has been received but $0 balance in my pp balance. Where is my $$ and how can I get it?

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1 REPLY 1

Anonymous_User
Not applicable

What is the status of the transaction ??   For example, if you see "pending", the funds are probably under review.  Sometimes this can happen, it may take a day plus for the funds to be released - as this is a public community, no one here can look at user account info so, we just have to take a guess in situations such as this.   You do have the option to contact customer service for additional assistance as they can look at your info.

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