Transferred money to a closed bank account.

MMULDOON97
Contributor
Contributor

On August 27,2019 I accidentally instantly transferred my money from my paypal to my closed bank account. I have called support and I received no answer. I just emailed them and the live chat is not helping at all. I also have contacted my bank and they said they never received the money from the paypal. What's going to happen? Did I lose $314? Will it go back to my paypal account? Any help would be great thanks!

Login to Me Too
2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@MMULDOON97 

 

If PayPal is notified by the bank that there is a problem and the funds returned, you will be notified. If you don't see funds or get notified after 14 days, contact customer service to put a trace on it.

 

Contact customer service for assistance (you may have to try multiple times):

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Call early, during business hours, west coast time to try to get a US rep. 

 

Or private message via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

MMULDOON97
Contributor
Contributor

So should it appear in my balance in the next 14 days?

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.