Transfer declined but balance is $0.00

[tuzie2611]

Hi.

Hope you guys are well.

I am a new PayPal user, created the account specifically to get paid from someone overseas.

When I received my funds, I tried transferring my funds over to my bank account after linking my bank. However, I received an email today that said my transfer was rejected due to my bank account being invalid.

When I opened my PayPal account, my funds are no longer available to me. My balance is $0.00 and my activity shows that I tried to withdraw my funds to my account. But I have not received any money in my account.

What do I do?

Thanks for your help in advance.

[kernowlass · Accepted solution]

@tuzie2611 

If the funds decline then they should bounce back to your paypal account balance, allow 14 days and if no show contact c.s. for a trace.

From paypals help pages...............

How can I transfer funds from my PayPal account to my bank account in South Africa?

Transferring funds from your PayPal account directly to your eligible First National Bank of South Africa (ETF) bank account is easy and secure.

To transfer funds, you must first link your PayPal account to your bank account.

To link your PayPal account to your ETF account, follow these steps:

Log in to your FNB account at www.fnb.co.za.
Click on PayPal Services and then on Link PayPal Profile.
Follow the instructions to link your accounts. You will need to sign in to your PayPal account to confirm that you are the account holder.

After linking your PayPal account to your ETF account, follow these steps to transfer funds to your ETF bank account from your PayPal account:

Log in to your FNB account at www.fnb.co.za.
Click on PayPal Services and then on Withdraw from PayPal.
Enter the transfer amount in USD dollars. (Please check that your PayPal balance is sufficient to make the transfer.)
Follow the instructions to confirm the exchange rate, the Rand amount you will receive, and the Transaction Terms and Conditions.
You will be directed to PayPal to sign in and verify the amount you are transferring to your ETF account.
Then you will be redirected to the FNB site. Your funds will be transferred to your bank account within 3 to 6 business days.