Transaction on hold after payment through PayPal.me

Badjoke
New Community Member
Hi, I recently had someone send me some money on my PayPal account which had been dormant for a few months. The transaction is on hold and PayPal is asking me to add a shipping label and confirmations for my order even though it was just a friend sending me money
Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Badjoke 

 

Friend sent a goods and services payment in error.

 

Do these steps to get money sooner (may not be available for some countries):

 

 - Click Activityat the top of the page.

 - Find and click the payment transaction.

 - Click Add Tracking Info.

 - Select an order status: Order Processed.

 

Then ask sender to do these steps to confirm receipt (may not be available for some countries):

 

 - Click Activityat the top of the page.

 - Find and click the payment transaction.

 - Click Confirm Receipt.

 - Click Yesto confirm that you received the order.

 


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

Login to Me Too
1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Badjoke 

 

Friend sent a goods and services payment in error.

 

Do these steps to get money sooner (may not be available for some countries):

 

 - Click Activityat the top of the page.

 - Find and click the payment transaction.

 - Click Add Tracking Info.

 - Select an order status: Order Processed.

 

Then ask sender to do these steps to confirm receipt (may not be available for some countries):

 

 - Click Activityat the top of the page.

 - Find and click the payment transaction.

 - Click Confirm Receipt.

 - Click Yesto confirm that you received the order.

 


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.