Transaction is completed but cannot received money to bank

tqduy
New Community Member

Hi, I made a transaction on FEB 14th, 2019

I make transaction from my paypal balance to my bank ( Standard Chatered Bank Vietnam) I can see it is marked as COMPLETED but I still have not received money. I contact with my bank (Standard Chatered Bank Vietnam) today and they say there is no record like that at this time. 

 

I already make contact with customer service support but still receive the automatic reply and cannot solved my problem. 

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