Topped-up money via IDEAL to Paypal 4 days ago. Money not recieved.

JoostSoomers
Contributor
Contributor

 

Hello Paypal Community, 

 

I tried to increase my paypal balance 4 days ago, but it has not been added to my account. My e-mailadress is verified. Also, no limitations or restrictions are set to my account. Furtermore, no cases to deliver any document are active in the resolution center. Does someone know a what causes this problem? Thanks!

 

Also, when i try to contact Paypal via the Message center, it somehow does not show me the chat (see screenshot). Therefore, I cannot contact paypal... 

 

Thank you for your help in advance! 🙂 

 

 

paypal message.png

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