Top Up transaction still pending

JimcatNJ
Contributor
Contributor

My PayPal account showed a negative balance due to my mistakenly making a payment from a no longer active credit card.

 

I made a transfer from my bank account to top up the account. However, this was three days ago and I am still seeing that negative balance, and my top-up transaction is still listed as "Pending".

 

Why is this happening? How can I get it fixed?

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7 REPLIES 7

Razar45
Contributor
Contributor
I have this too. Did you get an answer to this?
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Danaaa
New Community Member
Mine has been pending for almost a week now. I’m getting nervous about it
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Kristenz
Contributor
Contributor

I am having this issue as well. I topped up bc Ebay refunded a buyer after I had already moved the money to my account. This caused a negative balance. I added money to my paypal account and it has been pending for a week, but cleared my bank account immediately. Has anyone had resolution yet? Thx!

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TBS70
Contributor
Contributor

Same problem - have tried chat and they say already refunded the buyer - buyer is saying no money yet.  I can't stand the chat resolution center.  Tried calling, and get the we can't resolve your issue and hang up.  They don't even know why I'm calling.  Customer service at level zero.

 

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Cylv
New Community Member
Same here! My negative balance is resolved, but the payment is still pending. What is happening?
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ShiroOni
New Community Member

Currently its 10/08/2020 It has been over a week now. I am unable to withdraw or purchase the money in my Pay pal wallet. I am still able to receive cash but i cant send it to other pay pal users.

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isaaclangat035
Contributor
Contributor

Can it be our Paypal account is on hold?

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