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Things don't appear to be working right now - withdraw problem

Contributor

Things don't appear to be working right now - withdraw problem

Hello!

I have been using PayPal for many years, but today when I tried to withdraw funds to my Visa card, I got this error - Things don't appear to be working right now. I am using EURO as my primary currency. 

Please help me,

Thanks,

Frosina

5 REPLIES 5
Moderator

Re: Things don't appear to be working right now - withdraw problem

Hi @Frosinche,

 

Oh no! Typically, not being able to withdraw funds is related to a restriction on your account or our internal security blocking the process. When you log in do you see a notification at the top right over the bell icon? You can also check your Resolution Center to see if there's a limitation there. Otherwise, if the issue is related to our internal security, you'll need to contact us by phone, Facebook, or Twitter to see what options we have to help. 

 

- Ashley M


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Contributor

Re: Things don't appear to be working right now - withdraw problem

Was this resolved for you? I'm having this issue now, and those results are clueless.
Highlighted
Contributor

Re: Things don't appear to be working right now - withdraw problem

This is what they said to me:

 

Call our customer care helpline on (<removed>) from 8.00am to 4.30pm GMT Monday to Friday.

This will be the quickest way to solve your issue, as we can authorise your withdrawal while you are on the line.

Contributor

Re: Things don't appear to be working right now - withdraw problem

Hi! I am having the same problem right now. I have money in my account and when I try to make a transfer to my bank account is just gives me the error message “The system does not seem to be working right now”. Interestingly, I have also made a transfer of a smaller amount on Saturday and it went through just fine. I have been trying for hours today, but nothing happens. Is there any chance it is a technical issue (maintenance of some sort), or am I doing something wrong? Should I just wait and give it another try? Thanks!
Moderator

Re: Things don't appear to be working right now - withdraw problem

Hi @EszterAnna90

 

It does sound like our security system is blocking this. I would recommend following the above steps by Ashley to reach out to our customer service team. Sorry if this creates an inconvenience. 

 

Regards, 

Drew