There's a problem. We're sorry, we need more information. Please contact customer service

[gaumzi]

 hi

i get the following error when i try to withdraw money into my business account..

There's a problem. We're sorry, we need more information. Please contact customer service.

and customer service says their security is blocking my withdrawls and they cant do anything about it.

[nevadasmith]

how does one withdraw money into the account?