The money was refunded to me but my balance didn’t change
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My friend sent back the money to me but my balance didn’t change.
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PayPal Balance
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Issued refunds from within the original transaction are returned to original funding source. Arrival times may vary:
- Bank payments, 3-5 or 5-7 days, depending on your bank.
- Cards, about a week, up to 30 days depending on your issuing card.
- PayPal balance, fairly instant.
- Split payments between PayPal balance and card/bank, see above.
If friend sent back money through a separate transaction, contact customer service to review your account:
Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other available options.
Or contacting via social media:
Facebook: https://www.facebook.com/paypal
Twitter: @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
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