The money I transferred to my bank account is still not there

[KobyDoggo]

I linked my bank account and transferred money to it in November 28, 2019 and it's been two weeks ever since, can anyone please tell me what can I do? 

[kernowlass]

@KobyDoggo 

As you have not added your country to your community profile or said in your post then we can't help at the moment (Paypal varies a lot country to country).

[KobyDoggo]

Oh sorry, I am from Philippines. I was kind of conscious of sharing that info and I didn't know it was important. @kernowlass 

[kernowlass · Accepted solution]

@KobyDoggo 

Shouldn't take that long.

https://www.paypal.com/ph/smarthelp/article/where%E2%80%99s-the-money-i-transferred-to-my-bank-accou...

Did you confirm your bank account after adding it with the 4 digit code?

https://www.paypal.com/ph/smarthelp/article/how-do-i-confirm-my-bank-account-faq3045?app=searchAutoC...

Also is the bank account name in the same name as your paypal account?

As its been so long i would talk to your bank first and see if they can capture it and if not then contact customer services for a trace.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.