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Supposedly added money at store not received

Germ971
Contributor

Supposedly added money at store not received

so on 3/25/21 I went down to the grocery store to add funds to my card so I paid 54.95 to get 50.00 on my account. Its now 4/7/21 and I still have not seen that payment. The real messed up part is the store says that it went through and paypal is telling me it can't be found. I showed them the receipt of my purchase and nothing can be done. And the more I was looking at the receipt it appears close to my card number but not it. Is it possible that swiping my card came up with a different card and how would I find that person to ask nicely if I could get my money back. Anyone have a clue. Thanks Jeremy