Hi i was wondering if anyone else is experiencing the complete headache we do using Paypal? six months we have had this account for now and had nothing but problems i am a small ebay business and struggling to expand because paypal are constantly holding our funds. We can usually manage by sending items i can cover most things for a week or so but if we have 20+ sales in a day on ebay or have to post items oversea i have to front all of the postage and its really affecting our sales and postage efficiency. I have now sent around 10 formal complaints to paypal and called several times and had nothing but a generic email back suggesting:
Possible reasons could include: Possible unauthorised account access, Unresolved disputes or chargebacks, Violations of our User Agreement or Acceptable Use Policy.
None of these affect my company i have 100% positive feedback with ebay and the only issues now are as i said Paypal holding and causing us delays in postage.
I am really struggling to continue with the online shop and just want this nightmare to get better its become very tiring for us now, we would just want an honest human reply from Paypal as to why this account is so unreliable and why they constantly feel the need to hold on to our funds.
