Still haven't got the refund

avecadoisv
New Community Member

As the title says I sent money to an individual which was not accepted by them as it was apparently sent to the wrong account so I immediately cancelled it. Paypal shows the Refund statement under Activity as "Completed" in which it says the money has been refunded back to my debit card. I checked my bank account and it still hasn't been deposited yet, it's already been 48 hours. Do I still have to wait for up to 30 days until it is really refunded or is this a problem?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@avecadoisv 

 

When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.





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