Sorry, we can’t complete your purchase at this time

The_Rocke
Contributor
Contributor

Any solutions to the "Sorry, we can’t complete your purchase at this time" problem?

I tried updating and verifying everything already.

The company I am trying to send money to (through online transaction) is Russian.

Any help welcome.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@The_Rocke

 

What currency are you sending?

Can his paypal account accept that currency?

How are you funding that payment which option?


Advice is voluntary.
Kudos / Solution appreciated.
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The_Rocke
Contributor
Contributor

I'm trying to send USD and not to his Paypal, through online transaction from my bank account(linked). So I am not sure what their Paypal accepts. I assumed it was the USD to Ruble conversion. If it is that then how can I go through the transaction through Paypal? International payments isn't an option under settings.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@The_Rocke

 

Sorry don't understand you.

If you are not sending to his paypal account then how can you be using paypal?

 

Are you paying a money request or invoice OR using the send money > goods / services option OR paying via his website?


Advice is voluntary.
Kudos / Solution appreciated.
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