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Since I received a payment from my regular US-based freelance source a few days ago, I have been unable to withdraw money from my account. The balance stands at around a thousand dollars.
Attempts to withdraw money get the message 'Sorry, something’s not right. Please try again later.' from the browser-based PayPal interface.
On another forum, someone succeeded in getting past this message by downloading the iOS app. I tried this, downloaded the app to my iPhone, logged in, re-attempted a withdrawal and this time got the message 'Something is wrong with your account. You can contact us'.
I have already contacted PayPal twice and received no answer - do I have to give up on this account and the money in it? What can I do to get some resolution to this block?
Solved! Go to Solution.
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Hello @drukavina87,
I'm sorry to hear that your funds are being held. You can learn more about why funds may be held by visiting the link here. If you cannot find the answers you are looking for by visiting that link, you can also contact our Customer Support. To contact our Customer Support, please click 'Contact' at the bottom of any PayPal website page for available options, or reach out by Facebook or Twitter.
Joy
If you have found any post within the Community to be helpful, please leave a Kudos or Accept it as a Solution.
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