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Sorry, but we need more information. Please contact Customer Service for assistance.

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Contributor

Sorry, but we need more information. Please contact Customer Service for assistance.

hello, I tried to withdraw money from PayPal to my debit card, but I got this error 

"Sorry, but we need more information. Please contact Customer Service for assistance."

how i can solve this problem?

1 ACCEPTED SOLUTION

Accepted Solutions
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Esteemed Advisor

Re: Sorry, but we need more information. Please contact Customer Service for assistance.

@LaRoozi 

 

Contacting customer services for assistance seems a plan?

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.

View solution in original post

1 REPLY 1
Highlighted
Esteemed Advisor

Re: Sorry, but we need more information. Please contact Customer Service for assistance.

@LaRoozi 

 

Contacting customer services for assistance seems a plan?

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.

View solution in original post