Sorry, but we need more information. Please contact Customer Service for assistance.

NTSTORE1
Contributor
Contributor

@PayPal_Jo @PayPal_EJ @PayPal_BJ 

Hello why I can't withdraw my funds? 
its say : " Sorry, but we need more information. Please contact Customer Service for assistance. "


Login to Me Too
1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @NTSTORE1,

 

I'm sorry to hear that you're unable to withdraw. Please contact customer service to allow a representative to take a look at the specific situation and troubleshoot. 

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

I hope this can be resolved quickly!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.