!Someone help my with my hold!

calistan
Contributor
Contributor

My paypal amount has been on hold for almost 4 days now.  I have been an upstanding ebay buyer and seller.  I already gave shipping info to paypal and my buyer received my package almost 4 days ago and he hasn't had a problem with it yet.  I can't contact paypal.   You used to get a number from Paypal's website and then give it and get connected to an agent.  Now there is no bloody way of talking to anyone at paypal.  Even the registered phone number at paypal leads you around in a circle and it's a joke.   Are you listening paypal?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@calistan 

 

If you are experiencing delayed funds availability, here are some shipping tips that may help you get your payment sooner:

  • Add tracking information: If you provide tracking information from one of PayPal’s supported carriers in the transaction details page, your payment should be available 1 day after PayPal can confirm the delivery date. 

 

  • No Shipping Info: If your item doesn't need to be shipped (e-books, piano lessons, etc.), mark the order as Processed and provide the required details.

 

  • Buyer confirmation: A buyer will receive a notification email once you've uploaded the tracking number. When your buyer confirms they've received the item, the payment will be released immediately. (You can also ask buyer/sender to confirm receipt sending them the steps below.)

 

Here’s how (These options may not be available for some countries):

 

Seller/Recipient: Add tracking information, FIRST:

1. Click Activity at the top of the page.

2. Find and click the original payment for the item or service.

3. Click Add Tracking Info.

4. Select an Order Status: Processed or Shipped (with or without tracking info).

 

Buyer/Sender: To confirm receipt of an order/item

  1. Go to Activity.
  2. Find and click the original payment for the item.
  3. Click Confirm receipt.
  4. Click Yes to confirm that you received the order.

Note: Not all purchases require receipt confirmation.


Kudos & Solved are greatly appreciated. 🙂
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