Withdrawals can take anything from 2 – 72 hrs to complete through our system. Generally they'll complete within 2 hours however we will occasionally hold a withdrawal for further review. To provide one of the safest online payment services our internal security system reviews every transaction before it's released.
This type of review can happen for various reasons. For example, you may have received a higher-than-usual amount of money into your account, you may be logging in from an unsecure network or you may have made changes to your account
Settings recently.
Once our review has finished your withdrawal will show as ‘completed’ and will be processed to your bank account if the review didn't turn up any issues.
