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Service Payment is On-Hold

New Community Member

Service Payment is On-Hold

I've learned about holds and why Paypal hold payments, but I received a payment in exchange for a SERVICE and not a product, so I can't give any tracking information. I tried confirming the date when the service was completed, however, the website won't let me as they're experiencing "technical difficulties". Is there another way that I can get my payment faster? Paypal is also charging me 7 PHP a day while the money is on hold and I can't bear more charges as every penny counts. I need help. BADLY.

Thank you.

2 REPLIES
Volunteer Advisor

Re: Service Payment is On-Hold

@PsalmsZofia

 

Click add tracking and select a status (Mark as shipped or Order Processed or Service Rendered) from the Order Status menu and then have the buyer confirm it on the PayPal payment on their end.


Kudos are greatly appreciated. Smiley Happy
New Community Member

Re: Service Payment is On-Hold

Thank you @sharpiemaker! Will this possibly happen again?