Sent Invoice. Client Paid. Money on Hold. How does my client confirm the receipt of goods?

[bbHood]

He says he can't find the option. Is there a link I can send him? Could there be a reason he's not seeing the button? Any help would be wonderful. Thanks!

[STEPHCHAVEZ]

Exact same problem here, I also made a post about it: https://www.paypal-community.com/t5/Payments/NO-quot-CONFIRM-RECEIPT-quot-BUTTON/m-p/2280409

PayPal support is useless and cant seem to understand that it is a glitch on their side. Terrible customer assistance. Very unprofessional.