Selling something through Facebook Marketplace

KentH1
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Contributor

What information to I have to send a buyer for them to be able to send me funds through PayPal?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@acbretti 

 

Buyer doesn't have to confirm anything, funds are released when tracking shows the item as delivered but if you don't send trackable then it will be released at 21 days.


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kernowlass
Esteemed Advisor
Esteemed Advisor

@KentH1

 

The email address you use with paypal identifies your paypal account and is all someone needs to pay you.


Or you can send a money request/invoice from your paypal account to their paypal email address for them to pay.
The latter is better as you can then fully describe the item that your buyer is paying for and that may help you if they open a 'recieved but not as described' dispute.

You may be subject to the 'new seller hold' (info on that in link below), BUT once cleared you can click on 'withdraw/transfer funds' and send it to any linked bank account.
https://www.paypal.com/us/brc/article/funds-availability


HOWEVER be very careful as lot of scam merchants about.......

1. A lot of scammers encourage you to accept a paypal payment and if you don't have an account ask you to open one.
2. Do not get scammed via spoof emails that look as if they are from paypal.
3. Never send anything unless the funds are showing in your paypal account balance, even if you are a new seller and subject to the new seller hold the funds would still show in your balance but have pending by them.
4. Do NOT send anything to an address not linked to the paypal registered address of the buyer.
5. Do not be fooled by you so called buyer and "paypal" telling you that you either have to >>>

a. Send the item and provide a tracking number BEFORE the funds show in your balance.
b. You have to pay the buyers shipping agent via western union or moneygram before his payment that is supposed to include these costs are credited to you.

6. Do not accept payment for sales using the family / friends option.
7. Remember sellers send invoices and not buyers so if you get an invoice "marked as gift / paid" and saying it won't show in your balance for 24 hours or that your payment can't be the subject of a chargeback.....its a scam.

If in doubt come here and ask and also read up on paypals seller protection first so you can risk assess your transactions.


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acbretti
Contributor
Contributor

What would happen of I were to receive a payment as a new seller, the payment is pending until I've sent the package and the buyer confirms delivery. But what if the buyer doesn't confirm and the payment gets bounced, then as the seller I've lost the money and the item I'm selling. How does PayPal protect against that situation?

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@acbretti 

 

Buyer doesn't have to confirm anything, funds are released when tracking shows the item as delivered but if you don't send trackable then it will be released at 21 days.


Advice is voluntary.
Kudos / Solution appreciated.
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Jennis5013
Contributor
Contributor
So it is released on the 21st day from shipping date if I have shipped not track able through marketplace?
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SHEENA111
New Community Member
I bought something on marketplace and paid via PayPal I paid for the item on January 11th its now January 16th.I haven't received any tracking number or confirmation that it has been shipped.Its only been 5 days but I'm just wandering what I should do I want my item do not want to cause any unnecessary drama.Is this normal this is my first time purchasing through PayPal thanks.
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KaileyMag
Contributor
Contributor
Ok, so I’m trying to sell a dress through Facebook marketplace and it has a checkout option where you can choose PayPal, do I myself need a PayPal account to receive the funds or would it go to my bank once released? This lady keeps pressuring me to open an account and it’s kind of sketching me out, as I would prefer for her to just use PayPal through the Facebook checkout option.
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