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Restriction Error Gcash Transfer NPE3

Re: Restriction Error Gcash Transfer NPE3

Hi Guys. I have already received an email that the documents I have provided were accepted and yet the restriction was not lifted. What should I do? Thanks.

Contributor

Re: Restriction Error Gcash Transfer NPE3

Hello was you issue resolved? How long did it take for your issue to be resolved? Thanks!
Contributor

Re: Restriction Error Gcash Transfer NPE3

Yes, It took 2 days.

Contributor

Re: Restriction Error Gcash Transfer NPE3

Hi! After you submitted the requirements, how long did it take before you can access again your Paypal or at least get a response from them? Thanks!
Contributor

Re: Restriction Error Gcash Transfer NPE3

How can i submit those requirements ? I did not received any email.
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Moderator

Re: Restriction Error Gcash Transfer NPE3

Hi @Nellygansoli

 

I'm sorry to hear that you are having an issue with GCash, If we are asking you to provide your information to be able to use GCash to transfer funds, you would see the steps listed within your Resolution Center. If you are not seeing the steps to complete that and you would like to inquire about it, please reach out to our customer service. You can locate the number to call or the option to email by going to www.paypal.com and clicking Contact at the bottom of the page. 

 

Thank you

Brooke

Contributor

Re: Restriction Error Gcash Transfer NPE3

Hi, how did you solve this? Did you email paypal or gcash? How long did it take? Thanks heaps!
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Contributor

Re: Restriction Error Gcash Transfer NPE3

Gcash CS are the worst in history, All unupdated and no answer hehe But I think Paypal limitation can be resolved by Paypal only. It takes time but they will help if you keep calling.
Contributor

Re: Restriction Error Gcash Transfer NPE3

Calling them? Do they have freetoll or whatever? So you mean upto now you're still not able to cash in into your Gcash?
Contributor

Re: Restriction Error Gcash Transfer NPE3

Well, I didn't yet, they have US number, you can use Skype to call or any app.. It will be free.. I have my business account in UAE which doesn't work with cash so I made one more in Philippines personal and I got limited. But they are working on it. Here is CS number for Philipines, +https://www.paypal.com/selfhelp/contact/call Say you don't have one when they ask for phone number. Say you didn't make a purchase when ivr ask Say account limitation when ivr ask about what you are calling for. Then you will be speaking with the right department. Above information took me 18 hours on call haha. Hope you can get it fixed.