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Removing a card

New Community Member

Removing a card

I have tried to remove a card as I don't want payments to go from this card. However it says there are pending transactions (there are as it keeps using the card!) 

I have set another card up as the primary payment option yet it is still taking from the other account.


Any ideas how I can get rid of it????

Volunteer Advisor

Re: Removing a card



Have you got any subscriptions linked to that card that causes it to be pending all the while?


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.