Removing a card

Abbi3
Contributor
Contributor

I have tried to remove a card as I don't want payments to go from this card. However it says there are pending transactions (there are as it keeps using the card!) 

I have set another card up as the primary payment option yet it is still taking from the other account.

 

Any ideas how I can get rid of it????

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Abbi3

 

Have you got any subscriptions linked to that card that causes it to be pending all the while?

 

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntary.
Kudos / Solution appreciated.
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